SHIPPING

We offer complimentary standard shipping on eligible U.S. orders of $150 or more.

Shipping rates and estimated delivery times are calculated at checkout. Some styles ship directly from our trusted partner warehouses and may arrive separately or require additional delivery time.

More Details: SHIPPING

RETURNS

Returns for eligible items are for exchange or store credit only.

More Details: RETURNS

RETURNS & EXCHANGES POLICY

At Melissa Jean Boutique, we take pride in offering thoughtfully selected, quality merchandise and exceptional customer service. We want you to love every purchase!

We understand that sometimes an item may not fit quite right or may not be exactly what you expected. We're happy to help with an eligible return or exchange under the guidelines below.

STORE CREDIT OR EXCHANGE ONLY — NO REFUNDS

Melissa Jean Boutique does not issue refunds to the original payment method for standard returns. All approved returns are eligible for an exchange or store credit only.

Please review our return guidelines before completing your purchase.

14-DAY RETURN POLICY

All returns must be received by Melissa Jean Boutique within 14 calendar days of the original delivery date.

To qualify for an exchange or store credit:

• Merchandise must be unworn, unwashed, unaltered, and in its original condition.

• All original tags must remain attached.

• Items must be free of stains, makeup, perfume, smoke, pet hair, odors, or other signs of wear.

• The original packing slip or invoice must be included.

• Items must not be designated as final sale.

Returns received after the 14-day deadline will not be accepted.

All returned merchandise is subject to inspection. Melissa Jean Boutique reserves the right to decline returns that do not meet these conditions.

HOW TO REQUEST A RETURN OR EXCHANGE

To begin your return request, please visit:

START YOUR RETURN REQUEST

Please submit your request promptly to allow sufficient time for your merchandise to arrive within the 14-day return window.

Include your original packing slip or invoice. For size exchanges, please include your new order number, if applicable.

Return shipping costs are the customer's responsibility. Original shipping charges are nonrefundable and are not included in store credit.

We recommend using a trackable shipping service. Melissa Jean Boutique is not responsible for return packages lost or damaged during transit.

STORE CREDIT & EXCHANGE PROCESSING

Once your return is received and inspected, please allow 3–6 business days for processing.

Approved returns will receive store credit for the eligible merchandise amount, excluding original shipping charges.

Exchanges are subject to availability. If the requested size or style is unavailable, store credit may be issued instead.

We do not issue refunds to the original payment method for standard returns.

FINAL SALE — NON-RETURNABLE ITEMS

The following items are final sale and cannot be returned or exchanged:

• Clearance, last-chance, and sale merchandise

• Jewelry and handbags

• Bras, camisoles, slips, undergarments, and lingerie

• Seamless items

• Socks and scarves

• Bodysuits and leggings

• Swimwear

• Eyewear

• Hair accessories, hats, and headbands

Please review all final-sale purchases carefully before placing your order.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

We carefully select our merchandise and want every order to arrive in excellent condition.

If you receive an item that is damaged, defective, or incorrect, please contact us at melissa@melissajeanboutique.com within 3 days of delivery.

Include your order number, a description of the issue, and clear photographs of the merchandise.

We will review your concern and work toward an appropriate resolution. This policy does not limit any rights or remedies available under applicable law.

RETURNS THAT DO NOT QUALIFY

Merchandise received outside the return window or not meeting our return conditions may be refused.

Customers are responsible for shipping costs associated with having declined merchandise returned to them.

Unclaimed declined merchandise must be arranged for return shipment within 30 days of our receipt. After that period, unclaimed items may be donated to a local charity, where permitted by law.

ORDER CANCELLATIONS

Orders begin processing shortly after they are placed.

Orders cannot be canceled or modified once submitted.

Please carefully review your items, sizes, shipping address, and payment information before completing checkout.

COLOR & SIZING DISCLAIMER

We make every effort to accurately represent product colors, patterns, and sizing.

Slight color variations may occur due to differences in lighting, screen settings, and individual devices. These variations do not automatically qualify an item as defective.

We encourage you to review product descriptions and available size charts before purchasing.

PRICE ADJUSTMENTS

Melissa Jean Boutique does not offer price adjustments on previously purchased merchandise, including items subsequently marked down or included in promotions.

QUESTIONS? WE'RE HAPPY TO HELP!

For questions about returns, exchanges, or your order, please contact:

melissa@melissajeanboutique.com

Thank you for shopping Melissa Jean Boutique. We appreciate your support!

This policy does not limit any rights or remedies provided by applicable law.

 

TO BEGIN YOUR RETURN REQUEST, CLICK HERE TO GET STARTED.